The Onsite Expert Consultation supports members with a comprehensive evaluation of their cancer during an in-person visit at a National Cancer Institute (NCI)-Designated Comprehensive Cancer Center with a premier oncologist supported by cancer experts. The onsite second opinion service is designed to offer peace of mind and greater confidence while dealing with an unwanted journey. This is how Onsite Expert Consultation works:
Employee Makes Request
After learning about a cancer diagnosis, eligible employees can call AccessHope to request an Onsite Expert Consultation
AccessHope initiates a phone call between the employee and a primary point of contact from an NCI center it selects from our expert network.
Travel and Meeting Arrangements
From there, AccessHope develops an onsite itinerary including a visit with a medical oncologist or hematologist specializing in the employee’s type of cancer. AccessHope helps make necessary travel and meeting arrangements for the onsite visit.
Patient Navigator Welcomes Employee
An onsite patient navigator welcomes the employee at the NCI center and provides logistical support during the visit.
Employee Completes Visit
A dedicated patient navigator from the NCI center will provide day-of support and help arrange additional meetings as clinically appropriate with subspecialists, like a surgical oncologist or radiation oncologist, or support care visits with a supportive care provider, nutritionist, or others.
At the conclusion of the visit, clinical notes of the NCI expert are shared with the employee and, if requested, their treating oncologist.
Check out our other offerings:
Expert Advisory Review
Our oncology experts support the member through their community oncologist by providing evidence-based recommendations that can help lead to clinical and humanistic improvements to care.
Accountable Precision Oncology
When an employee receives a complex-cancer diagnosis, our algorithms—in collaboration with your health plan or third-party administrator—trigger the case to be securely sent to AccessHope.
Cancer Support Team
AccessHope offers a dedicated phone line staffed by qualified personnel including experienced oncology nurses to discuss tips on preparing for doctor appointments, treatment information, or emotional concerns—wherever they are in their cancer journey.