The Cancer Support Team provides a listening ear and answers questions that arise during the cancer journey. It’s easy to use, simply by calling or scheduling an appointment online, and can support a caller with their own diagnosis or help them as they deal with questions about someone else they care for.
Cancer Support Team and Expert Advisory Review work together to support members or plan members whether they’ve just been diagnosed, have already started treatment, or have previously been diagnosed with cancer.
This how Cancer Support Team works:
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Member Reaches Out
A plan member calls or books an online appointment to address questions and concerns about their cancer situation. They are welcome to ask questions as often as they need–there is no limit to the number of uses.
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Our Team Delivers Answers & Info
Connect with qualified personnel including experienced oncology nurses to discuss tips on preparing for doctor appointments, treatment information received, or emotional concerns.
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Further Assistance if Needed
Whenever possible, our team will connect the caller to other valuable benefits offered by their employer or plan.
Cancer Support Team is here to help. Hear from one of our oncology nurses in this video.
Ben Laroya, MSN, RN, PHN, CNS, explains how members can connect with qualified personnel, including experienced oncology nurses, to discuss tips on preparing for doctor appointments, treatment information, or emotional concerns—wherever they are in their cancer journey.
Check out our other offerings:
Expert Advisory Review
Our oncology experts support the member through their community oncologist by providing evidence-based recommendations that can help lead to clinical and humanistic improvements to care.
Learn more
Accountable Precision Oncology
When a member receives a complex-cancer diagnosis, our algorithms—in collaboration with your health plan or third-party administrator—trigger the case to be securely sent to AccessHope.
Learn more